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INTERNET SALES POLICY The purpose for my website is to provide all our existing customers, and those who have not heard of us or visited our store, a look at the extent of the services and merchandise that we offer. Whether you simply need a minor part for your "old reliable" machine, or are looking to purchase the latest in state-of-the-art sewing, we can help. No question is too trivial that you should not ask us. We encourage you to get comfortable with us. We listen to your needs and try to find “the right” purchase or service for you. Striving
for and committed to provide The Gold
Standard in sales
While every attempt is made to provide you with accurate pricing and information on our products for sale, it is possible for mistakes to happen. If for some reason we find that something you have ordered does not match our current price, or that we are currently out of stock and it has not been updated on our website, we will notify you before the purchase so that you have the option of declining the sale. Purchasing a Machine Locally vs. On the Internet The Sewing Garret will NOT be able to sell or ship to you a sewing machine directly from this Web site. We realize that it is very tempting to search the Internet to find the "cheapest" price on that new machine you've been looking for. However, the sewing industry and in particular The BabyLock and Brother product line has come to realize that without proper dealer support it is nearly impossible for you, the consumer, to get the most you can from your new machine or software. It is the services that we offer, such as unlimited instruction on operation of your sewing machine in a timely manner, free labor on all warranty repairs, basic software instruction continuously, personnel that is currently trained to name a few, that make the purchase of your new machine or software in our store a mandate. Beware of Buy 'N Die! We have read that many people have made distant machine purchases and then had problems trying to get repairs to their machines and no software lessons, plus some have received machines not in working order and had to pay extra to get them fixed at the local dealer. This is why we recommend that you purchase your machines locally. In addition, we encourage you to visit and attend sewing and embroidery events whenever possible, to enhance your sewing creativity. There are so many talented people with products, techniques and tips that you will be inspired to support them and this industry. IF while attending the event, BabyLock, Brother or Elna products are featured please note that you can and should offer us the opportunity to match the offer and allow us the same service to you that that distant event or dealer would be extending to you, in reality. That gesture on your part would allow you to keep US as YOUR local dealer ready to serve you after the event. So go have fun, get fired up for more creativity and feel good about where your service and education is going to come from. All BabyLock and Brother products, machines, software, embroidery cards, disks and CDs, are not for sale on the Internet. This restriction applies equally to Origins software products. Please come in for the
"personal service after the sale”, that the
Internet, or the big chain stores special
events and retreats are not able or willing
to provide when you are Our Mission Statement "At the sewing
Garret our mission statement is to impart the
love of sewing to Our Vision Statement "We are all about knowing when it comes to sewing." |
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The Sewing Garret - 949 Beville Road, Daytona Beach,
FL 32119 - Phone: 386-767-3545 - Email:
sales@sewinggarret.com
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